Nursing & Support

Nursing & Support

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Prostate Cancer Specialist Telenursing Service

Whether you’re a patient, a family member, or would like more information about prostate cancer — we’re here to support you. 

Connecting with a Prostate Cancer Specialist Telenurse is easy. Simply submit the form below or call us on 1800 22 00 99.

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Connecting with a PCFA Specialist Telenurse is easy


How do I access the Telenursing service?

Accessing our Telenursing service is easy, simply call 1800 22 00 99 to speak with our prostate cancer speicialist nurses. Alternatively, you can submit the form at the top of this page and we will call you back.

Our team is ready and avaialble to speak with you:

9am-5pm AEDT
Monday, Tuesday, Thursday, Friday 

10am-8pm AEDT

If our team are speaking with other patients when you call, you are welcome to leave a message and we’ll get back to you as soon as possible. 

We have an option to record a message and have your call returned either by the next available Telenurse or at a time more suitable to you. We’ll ensure every effort is made to respond to your calls and emails within one business day of your request during our hours of operation.

If your life has been impacted by prostate cancer, our Specialist Telenursing Service is available to help.

When you call, you’ll be connected to a Prostate Cancer Specialist Nurse who can:

  • provide clear and consistent evidenced based information and resources about all aspects of prostate cancer.
  • help you to understanding your diagnosis, treatment options and ways you can manage side effects.
  • provide you with support to make decisions about your health.
  • offer relevant practical and emotional support tailored to your prostate cancer needs.
  • link you with local support networks including Prostate Cancer Support Groups and locally based Prostate Cancer Specialist Nurses.

We value your feedback highly. At the end of your call you may be asked to do a short survey to help us understand the effectiveness of our services. If you’d like to provide additional feedback, please email us via [email protected]

If English is not your main language and you need an interpreter, call TIS National on 131 450 and ask to be transferred to PCFA’s Telenursing Service at 1800 22 00 99.

If you have a hearing or speech impairment, call the National Relay Service on 1800 555 677 and ask to be transferred to PCFA’s Telenursing Service at 1800 22 00 99.

To access our call-back service, please add the number +61 2 7202 0643 to your safe-callers list. Some mobile devices will otherwise flag this number as suspected spam.

Our Prostate Cancer Specialist Telenursing Service is proudly supported by Dry July. To donate towards the service, click here

In addition to Dry July, our Telenursing service is funded by the generosity of our donors and supporters.